1. What services can Nanrobot provide? What is the MOQ?
We provide ODM and OEM services, but we have a minimum order quantity requirement for these two services. And for European countries, we can provide drop shipping services. The MOQ for a drop shipping service is 1 set.
2.If the customer places an order, how long will it take to ship the goods?
Different types of orders have different delivery times. If it is a sample order, it will be shipped within 7 days; if it is a bulk order, the shipment will be completed within 30 days. If there are special circumstances, it may affect the delivery time.
3.How often does it take to develop a new product? How to obtain new product information?
We has been committed to the research and development of different types of electric scooters for many years. It is about a quarter to launch a new electric scooter, and 3-4 models will be launched a year. You can continue to follow our website, or leave contact information, when new products are launched, we will update the product list to you.
4.Who will deal with warranty and customer service in case it has issue?
The warranty terms can be viewed on the Warranty & Warehouse.
We can help deal with after-sales and warranty that meet the conditions, but customer service needs you to contact.